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GamerPay Seller policy
GamerPay Seller policy

What happens when sellers do not deliver trades?

Oliver Nielsen avatar
Written by Oliver Nielsen
Updated over a week ago

Our goal is to offer the best marketplace experience for in-game items, and to do so we have a seller policy. For sellers that do not deliver, we have implemented a penalty system and a 4-step "ban ladder" system πŸ‘¨β€βš–οΈ

This decreases the likeliness of a trade expiring/being canceled, and also makes sure that other sellers will not have to compete with sellers that are not going to deliver their items πŸ™Œ

The 4-step ban ladder

If a seller does not deliver, a selling ban will be applied to their account.

The bans are as follows:

1st time a seller does not deliver they get: 2-day ban from selling
2nd time: 1-week ban from selling
3rd time: 1-month ban from selling
4th time: 1-year ban from selling

The seller cannot pay to get unbanned. In case a seller is punished with a ban wrongfully, they can contact support and we will take a look at each specific case πŸ‘¨β€βš–οΈ

NOTE: When you get banned you will only be banned from selling, not buying.

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