If you encounter an error with the seller on Steam such as "The user xxx is currently unable to trade...", "This Trade URL is no longer available..." or similar, please contact the support team so we can deactivate the seller, so other users will not experience the same 💬
If you have paid with your GamerPay wallet, your funds are available after 5 minutes in your wallet again 💸
If you paid with a credit card, you may see a (pending) transaction in your payment history, which is completely normal, as we have authorized the funds for 24 hours to make sure you have enough funds to cover the purchase. You can learn more about that here 💳
For wallet+card, check here.