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User has been disabled. Please contact support for more information.
User has been disabled. Please contact support for more information.

Why has my account been disabled?

Oliver Nielsen avatar
Written by Oliver Nielsen
Updated over 3 months ago

The most common reasons why a user account gets disabled are listed below:

  • A transaction of yours was flagged

  • Your account is deemed too high risk or suspected of having committed fraudulent activity

  • Your Steam account has a VAC ban or Game ban in CS2, which means you cannot trade

In rare cases, our system finds suspicious behavior. As a result, it disables the user from taking any further actions. We also actively ban users for suspicious behavior ⚠️

You are welcome to reach out to our support team if you believe you have been disabled wrongfully 💬

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